Incopetant Operators in call centre

i called your call center to enquire about the smart office package. The first time that i called 10213 option 1, a person answered the call, and then just kept quiet. I could clearly hear all the people in the background. This person just kept quiet and did nothing. Did not offer to assist me.<br> I called again, and this time a different lady answered the call. and she did the same. kept quiet and did not even attempt to help me.<br> <br> WELL DONE TELKOM. I HOPE THAT YOU HAVE NOW REACHED YOU QUOTA FOR *********** PEOPLE.<br> As a business user, i got a clear message that telkom is not the right solution for me. <br> I will take my business elseware.