Incoorect information

Re : Invalid Information - cancellation of service - ref ***<br> I have written to [Email Removed] on Tue 2015/07/07 09:25. My email was ignored until this date.<br> Let me provide a background. I am a Telkom customer for more than 20 years with landline service at my home in KZN.<br> I app**** for a new landline service for my second home in Fourways, Gauteng. Reference no *** was provided. After site inspection, by your employee, I was sent an SMS to inform me that:<br> Dear Customer, due to on-going copper theft in your area, we're unable to provide you with a service for order ***A. Please dial 10210 for alternative service solutions. TELKOM<br> I then walked into Telkom store and settled for 2 year contract on fixed wireless - a service I did not require, as first option, but was forced to obtain. The Telkom technician visited us 2015/07/06 to say that we need to run a cable from the manhole to our telephone box and then he can install the landline in order to provide the service I requested. The conduit has been installed. I now await the installation of cable landline.<br> Once the above service is provided then I need to be released from the Telkom wireless contract -