1 reviews | Active since Dec 2015
Inconvenient, Unreliable, and Irritating Telkom Data Disappearing Act
On 20 February 2019, at 14:00 I loaded 1GIG data on my mobile.
I was on and off my phone as I am at work, but at most sending and receiving Whatsapp messages.
At 14:55 I got an sms from telkom saying I have 512 MB of Data remaining. I closed all my open applications and turned off my data at this point.
At 15:16 I switched my data on to check if I have any urgent messages, immediately I got an sms saying I have 200 MB of data remaining. Shocked at this point because how do you explain this in the space of an hour and 16 min of being on and off my phone, specifically on whatsapp. I switched my data off again.
15:35 i dialed *188# to check my balances, GUESS WHAT??? I had 40MB of data remaining. With all my Applications off and constantly having to switch off my OWN Data.
Now if you can explain to me HOW that data was depleted without me being excessively on my phone (and trust me, I know what excessively on my phone means).
Telkom is proving to be more and more unreliable and dishonest. It is becoming more and more inconvenient to stay on this network and I would not recommend it to any of my friends and family.
This inconvenience is costing me, now I must spend another R100 on a GIG of data, only for someone with sticky fingers to nab it.
Extremely Annoyed.
