INCONVENIENCED BY TERRIBLE SERVICE AGAIN

<p>I am really sick and tired of the lot at Telkom. My debit order was due to go off on 01 March 2017 for R2379,32 and my funding of my account was not in by that date. I had other funds in another bank account where I made an EFT transfer for the same amount on the same day. I sent the proof of payment to 4 different people at the Telkom Call Centre before they could allocate the payment, which they only did on or around 18 March. The same company then sent 2 debit order collections to my bank on the 15th and 16th of March for R2617,28, both successfully colected and they kept sending me messages saying my account is in arrears and today they have terminated my services due to their incompetence. I am shaking with anger right now on how much incompetence and inconvenience I have been caused. I need to get into my complex by dialling from my phone, now I do not know how I will get into my complex today and all I am being told is they will give the query to Accounts Dept. I don not have time for all this! Can someone in higher authority contact me urgently please. I do not owe this *********** bunch anything. This lot does not care about anyone's complaint nor inconvenience they cause their clients. I have spoken to more than eight people since 1 March and none of them have been able to help me, including emailing the same proof of payment to several people. I AM REALLY FED UP!!!!!!</p>