inconvenience

I app**** by the Cape gate upper level telkom shop for the new wifi router contract - R999 a month over 3 and a half weeks ago<br> I understood there was a shortage of units and patiently waited<br> A sales agent contacted us asking us to bring our I.D book in to the store. We took the I.D in and the sales agent (Zandre) told us he will contact us the following day hopefully there will be a unit available (he said there was a unit at the back he could give us) We received no call from him the following day so we decided to go into the store to see what was going on. Still no news and so it continued for a full week! He just kept telling us to come back the next day. After a week of going in every day he kept saying to come back, he then told us nothing was on the system to please come back the Friday as all should be ready by then, we went in the Friday and was told systems has been down please come back. We returned AGAIN this afternoon just to be told \sorry your application has not been sent in we have sent it in now and should be approved by tomorrow but you will have to wait another 2 weeks". This has caused me a loss of money"