Inconsistent ADSL connection

For some reason I tend to have intermittent service that requires resetting my router or password every few days with Telkom. This can take up to 5 resets a day. Then the service is fine for a few days. Then they drop me again.<br> <br> When I contact technical support (average wait time 30 minutes), they ask me to reset my router.<br> <br> I have requested a technician to come out, twice, and was told I would need to pay (I have no problem with that!) ! But then they simply cancel my query as soon as the service is intermittently restored.<br> <br> I am assured that the problem is on my end, BUT if I use another service providers account, on the same line, with the same router, and the same connection, it works even when I have no service from Telkom.<br> <br> I have reported this about 7 times, so I have as many reference numbers. Still no real solution. I have rep**** to an email to escalate the issue. No response. <br> <br> BUT the technical support at Telkom is always friendly, helpful and and they really go out of the way to help. I just don't have two hours to sit and endlessly reset a router. <br> <br> Please I need assistance beyond simply telling me to reset the router!!!!<br> <br>