Inconsiderate *********** Telkom

<p>So basically what had happened was that my account was I'm arrears bd subsequently handed over to a collections agency called Nudebt . I then contacted Nudebt to settle and they gave me a balance which I settled. I requested a paid up letter and they pointed me towards Telekom. I called them and they told me there was still a balance this is after I had paid over R5000 . I then asked why this was not communicated with me when I called Nudebt and the *********** agents could not answer . I then settled that R1435 and sent through the proof of payment to Sibusiso Dladla who contacted me and said letter would follow within 72 hours . I sit here over 4 days later and no letter. I've tried Facebook but those people too take forever. The call centre team leader Latoya was also unhelpful. I don't understand how Telekom works,all I need is a letter however Telekom has behaved as though I want a stake in its profits. I am FED UP AND WOULD LIKE MY LETTER </p>