Incomptence

<p>as a custoemr I am battling to have the technical issues on my line resolved. It is now in excess of 12 days and have learnt that "someone" closed of the Fault as it was resolved. Nobody were in a poistion to provide details of the are manager in Durban manager so that I could advise of of what is actually happening at Telkom. Sales numbers are up, but operational support is almost non-existent. Please help.</p>