Incompotent Branch Employees

<p>I was at the Westage branch on Sa****ay(25 june 2016) to open up a 4G<br />contract and cancel my adsl line.</p> <p>The manager at this store Bonginkosi Mbatha, is the one who helped me, i<br />told him what i wanted, and he gave me a form to fill in while he did the<br />contract.</p> <p>Firstly : He did not tell me what the T's and C's of the contract is</p> <p>Secondly : While he was busy with me he started helping another customer,<br />which i find very unprofessional because you cant not help 2 customers at<br />the same time.I told him that is unprofessional and he started raising his<br />voice towards me, and started getting very arrogant. He did not address me<br />in a proper manor. He told me its called multi tasking, which is nonsense,<br />I am a consultant and if i start helping another customer when i am at a<br />customer i will lose my customers.</p> <p>Thirdly : He did not want to give me his mangers name or email address<br />because apparently that is personal, how is that personal if this person<br />work with sales? how are clients supposed to get a hold of him without his<br />contact details?</p> <p>If Bonginkosi Mbatha is the manager at Westagte telkom branch, he is<br />clearly *********** in his job and does not know how to treat customers<br />with the respect they need. He even laughed at me and said i should try hello peter and/or send an email to the complaints board</p> <p>fourthly : I tried getting a regional managers number from your facebook<br />help line, but it seems like the people are unable to read my request and<br />just gave me the number for the store? They do not place there full name,<br />only initials which is very unprofessional because how is the customer<br />suppose to know with who he is working with</p>