Incompotence

Since I app**** for my ADSL line from Telkom on the 17th of July, I am still waiting... after numerous calls and headaches, I was told my orders are incorrectly captured 3 times now. This is unacceptable. on the 11th of august, I contacted the call centre again to ask for an update, the lady told me again about a fibre order on my account... I did not order fibre... all I asked for is my line to be converted to a DSL line. She cancelled all previous orders and captured this new order. Hoping this is resolved now, I contacted them again on the 14th for an update, and to my surprise I was told a order for ADSL was created but for a new line and number, I mean seriously, I just want my current line to be ADSL that's all I ask for 2 months now, every time I contact the call centre, still getting different answers. I want ADSL on my current line, please Telkom help me out...