1 reviews | Active since Apr 2015
incomplete service and no feedback
installed voice line with Telkom in order to sign up with MWEB for ADSL. Mweb advised that they will activate the account once they get feedback from Telkom with regards to migration and activation of ADSL line on Telkom side. Mweb has now activated my account based on the feedback from Telkom that the ADSL line has been activated on Telkom side.<br> However, at this very moment im being billed by MWEB for ADSL service yet the line is not activated on TELKOM side or their is problem with SYNCHRONISING of line on TELKOM side yet TELKOM gave the go ahead to MWEB. I called TELKOM on several occasions and each time get different story. First that its NOT SYNCHRONISING, then it was MIGRATION not complete, the it was the SURGE PROTECTOR of my wall socket, THEN IT WAS TECHNICIANS and FAULTY EQUIPMENT,then it was that MY LINE IS SET UP ON VOICE AND NOT ADSL WHICH NEEDS TO BE CHANGED and was transferred to billing then sales.<br> I WANT THIS LINE WORKING or FOR THE LEAST get feedback.<br> spoke to Nombulelo (call ref number ***1) and was informed that supervisor will call me back and still have not called me back. Another ref number is 787584. <br> PLEASE CALL ME URGENTLY
we are liaising with our tech team for final details and we will make contact with you.
Your social media reference number is SM172016 .
Regards,
Joshua
Telkom Social Media Team
we are liaising with our tech team for final details and we will make contact with you.
Your social media reference number is SM172016 .
Regards,
Joshua
Telkom Social Media Team
