Incomplete Order and Bad Service Since Upgrade

<p>Hello,</p> <p>I have been a happy Telkom customer ADSL customer untill I upgraded in April. SInce then I am having endless trouble with my Internet service. I am at a point that I want to cancel my telkom service but I signed a 24 Month contract on which I was suppose to receive a free router and wifi range extender. I received the router but the range extender is still outstanding...almost 4 months later. I sent an email to their complaints department but still no response, 5 days later.</p> <p> </p> <p> </p> <p> </p>