AM
Andile M

1 reviews | Active since Apr 2015

13 Apr 2015, 12:20

Incomplete DSL line installation

We app**** for a DSL line in January, the installation was suppose to have been done and completed however now that the we have the ADSL router we realized there is no plug in Jack. We have been paying for this line since January and now that we need to use it, we find the installation is complete. We have logged a call with ref Telkom ref number : 439crk100415<br> Escalation ref number : 683222<br> PLEASE CAN WE GET SOME ASSISTANCE WITH THIS MATTER.

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Replies (1)
Telkom
Telkom's reply21 Apr 2015, 09:50
Official
Hello Andile_Dm5,

We sincerely apologise for the inconvenience.

Kindly note that this matter is attended to and feedback will follow.
Your ref number is: SM105325

Regards,
Zandiswa Gunu
Telkom Social Media

Best regards,