1 reviews | Active since Jul 2017

19 Jul 2017, 15:30

Incomplete contract packages

<p>Good afternoon, I went to the Telkom store in menlyn Mall today to collect my contract upgrade package. Only to find that it is incomplete. I was suppose to get the Huawei fit watch with my device as it is advertised to be free along with the device. The phone has an app for it to work as well. But Telkom store employees told me that it is only limited stock and they don't have anymore. My only problem is that with limited stock in the brochures it clearly says limited stock. Not with my Huawei p10 plus + free Huawei fit deal. There is nothing that says it is limited stock, or while stock lasts. Absolutely poor. I want my watch but they are either not willing to give it to me or willing to help me. It's false advertising. </p>

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Replies (1)
Telkom
Telkom's reply21 Jul 2017, 12:32
Official

Hi Bianca ,

Thank you for making contact with us.

Please be assured that we have sent your query to the Store Manager for further assistance, they will be in contact with you.

Your reference number: AI***

We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team

Best regards,