Incomplete bladdy Telkom fools

I am APPALLED by the service failure and complete lack of service and product knowledge this company has… I called in last year to have my banking details updated. Until today. Nothing. I called again, 15 April… nothing still has not been done by this *********** company!!! They then log an inquiry and provide me with a case number, assure me that it will be done within 3 working days. I call to follow up, 15 May, can you believe they still haven’t updated… let alone allocated it to someone to do! Bunch of imbeciles! I ask for a manager or a team leader to call me?! I’m sure they are waiting on my last breathe before they even attempt too. Again today I call, they tell me it still hasn’t been actioned, can’t provide me with feedback as to the person who promised to call me back today, opened a new inquiry with a case number and promised to call me back - guess what? Still nothing. What ****es me the **** off is, every month they don’t action these debit order changes? They charge me an extra R200?!?! Bladdy idiots! You are extremely *********** and once my obligation with you comes to an end! I will never use your services again! Argh you make me naar!