Incompitent

account suspended. was paid on the 18 December 2015 but line is still barred. One consultants says line takes 7 days to be activated then another says 7-14 days. Which is the truth. Right now i cant even receive calls or make calls. Meaning i paid over a thousand rand to be phone less. Then they tell me i need to go to a telkom store to give them proof of payment. that means i must take time off work and take 3 taxis to get to the bank and to a Telkom store. Please your service levels are going down the drain. Your collections department needs to speed up their service. I want my line opened by the end of the day. I have been very patient and now i cant. sort this out