*********** untrained personnel

Telkom Vsat support, please cancel my VSAT Business contract because you do not have the ability or willingness to reset a password. I regularly change passwords as advised by Telkom. The facility is a menu item on your website at login page. I did it and viola, no internet after that. Three days later and hours on the phone resulting in nothing gives me cause to request cancellation of this contract because you obviously can not provide service.<br> Prospective customers- please dial Telkom VSAT support service centre before entering into a contract with them. Experience the disinterest and incompetence...and then whilst holding you will get cut off or transferred into oblivion.<br> To clarify- RESET my VSAT login Password Not My ISP password!!!