***********!! UNPROFESSIONAL!! DISGUSTING!! APPAULING!!!!!!

<p>I swear i regret the day i took up this contract!! following my debit order issue that happned in Dec i finally recieved my refund on the 19th of January after a huge struggle being tossed too and frow by everyone within their call centre. i call then to find out what my bill is for the month of January and im informed that they owe me an amount of R200 something. i tell the agent that my account was refunded and it is impossible that they owe me that money because i have not paid in January.</p> <p> </p> <p>im told that i am not right and that they owe me. i have been called numerous times enquiring about this and kept hearing the same answer. so today i make an instant payment of R580 into the account which is the balance of the R200 they kept saying. Then i get a message stating that my account has been disconnected and i need to call the call centre i attempt to do that and what do you know i cant call them.</p> <p>Which brings me to the conclusion that TELKOM is run by a bunch of immature childish idiots. Why say i must call the centre yet you have cut my connection. i go online and chat to Haleem who informs me that i should have a connection on monday next week as my account was handed to collections on the 25. I made a call i specifically remember on the 23 January and nobody told me my amount due yet these idiots have the nerve to cut my connection. What type of backdated stone age system takes a week to connect a number? but they can view my payment and all is freaking dandy when they have my money.</p> <p>Telkom is a bunch of greedy unprofessional imbeciles. The level of service is absolutly appauling it is beyond me how they are still in service. I requested for a cancellation form and still have not recieveed it im done with this ****ty networ*****!!!</p>