*********** unhelpful untesponsive treatment

<p>I app**** to have my phone lines relocated almost 5 weeks and was told it would not take more than 21 days. I have phoned Telkom every second day to check all in order and every time I call I get a different story. They have cancelled the order four times!! Without notifying me or without any known reason to the call Centre staff I speak to. After 4 weeks of frustration and lack of trust I finally went into a s telkom store to try and get clarity on what was going on. I have written letters and spoken to a Telkom representative to no avail. They say it's been escalated but I still have had no communication from Telkom and still have no phone lines! Who is going to cover all the business I am losing with no phone line??? When I asked if they can activate a call forward until the lines are installed they said they can't as it will cancel my relocation order!!! What am I supposed to do??? I wish there was some competition in this country, as they would definitely not treat the public like this if there was!!!!!</p>