*********** to resolve their own infrastructure problems

<p>I have never experience such incompetence by Telkom technicians to repair a fault on a ADSL line that now persist for longer than 7 months. More than 14 technicians have worked on the problem - every day another one! And the worse is that whenever a technician left or "finish" working on the problem it is even worse than before. Everytime I enquire to Telkom on progress of the fault, they inform me that the call was closed and the problem resolved - that is clearly not the case. I now have more than 14 reference numbers for calls logged and for the past month we are just re-opening the same call over and over. </p> <p> </p> <p>This problem has been escalated on numerous occasions without any success. I do not have any other option than to cancel my Telkom subscription and move to another service provider.</p>