*********** to deal with various matter

The service, knowledge and competence of your staff is ridiculous. I have been to Menlyn and my mom have been to Jefferys Bay Telkom numerous times to try and resolve the same problem and after 4 months this have not been resolved.<br> <br> I took out a contract on my name for my mum (This had to be cancelled and redone because the *********** staff at Jefferys did not do her job). For the past 4 months my mom is paying for BIS which we have stopped on numerous occasions. She had a blackberry and now she is using her Samsung S4 which does not have BIS.<br> <br> I expect a refund on the amount of R280. <br> <br> Reference Number: 168 236 84<br> <br> I am currently on the phone once again to try and resolve this !!!<br> <br> <br>