*********** Telkom techs play pass the buck.
I'm trying to redeem my Telkom mobile wifi & Telkom has changed the website interface all their call centre workers have no idea how the new website works. So I go to their nearest branch on Adderley Street & next available tech there also didn't know anything about the changes & then he gall to tell me to walk to the nexte branch to solve my problem. My wifi is going to expire & I sick & tired of being passed around.
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Replies (1)Telkom's replyOfficial
20 Nov 2015, 14:18Hello bsokay,
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will investigate and provide you with feedback.
We do apologize for any inconvenience.
Your reference number is: SM169771 .
Kind Regards
Colleen
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will investigate and provide you with feedback.
We do apologize for any inconvenience.
Your reference number is: SM169771 .
Kind Regards
Colleen
Telkom Social Media Team
Telkom's reply20 Nov 2015, 14:18
Official
Hello bsokay,
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will investigate and provide you with feedback.
We do apologize for any inconvenience.
Your reference number is: SM169771 .
Kind Regards
Colleen
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will investigate and provide you with feedback.
We do apologize for any inconvenience.
Your reference number is: SM169771 .
Kind Regards
Colleen
Telkom Social Media Team
