*********** Telkom staff members

I got a contract from Telkom in December 2017 and with that contract comes 30 gigs of data for the first 3 months and I didn't get it so I queried it beginning of Jan 2018 but till today the matter hasn't been resolved instead I've spoken to countless call centre agents that always tell me they are escalating the issue with someone in the back office, I have spoken to a manager that said she'll get back to me the next day and i'm still waiting, I have emailed manager's that don't respond to emails and last but not least this morning when a team leader Paul told me he basically cant help. So I feel Telkom only says these catchy lines to get us to get contracts with them but they never really deliver because I have paid 2 months already for the contract going for the third and still no data but the money is taken from my account with no failure every month, they are a ***** and not to be trusted. I now have to make means to try and get my lawyer to cancel this contract with no cancellation fees because this contract i'm paying for isn't what I signed up for. Very very disappointed by Telkom period.