1 reviews | Active since Oct 2015
*********** TELKOM SERVICES
Two reasons that I am fed up with the service of Telkom: 1. I have a prepaid landline at home and was never made aware that I needed to renew my rental line. when I enquired through their call centre I was told that I needed to go to a branch to do so. when I went to a branch, I was told that they cannot do anything and once line is disconnected, it cannot be reconnected. In addition, the waiting period to get someone to take my call was outrageous, not to mention the *********** workers who pushed the matter from call center to store and mind you I live on the south coast so had to drive to Dbn...then pmb to engage with two stores, only to be told that they don't handle such matters and be given a call center no.!!!!!
2. have a business cell phone line and Telkom data network has been down for over a month now. I had to buy data and run apps through another network provider!!!!WHY ????? such incompetence?????
Hi melissa P,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Hi melissa P,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Hi Melissa,
Please advise what is the affected telephone numbers for both of your queries you mention above. We would like to assist. Also, your ID number would be appreciated.
Please remember to mark your reply as private so that we can view the info, thanx
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Hi Melissa,
Please advise what is the affected telephone numbers for both of your queries you mention above. We would like to assist. Also, your ID number would be appreciated.
Please remember to mark your reply as private so that we can view the info, thanx
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
