*********** Telkom Services

Upgraded on Wifi contract December, had a special for R799.00 you receive a router, modem and TV box FREE! January came they billed for the Modem R949.00 and TV Box R1099.00 while all this were included into the contract/deal. The account is in arrears because of *********** people working at Telkom, we have thousands of reference number and this dispute were escalated many times. Been without internet access almost three weeks - Now our business is not generating income because we do online advertising.

When we want to talk to a team leader (Billing Dep. reffered us) it is said he/she is busy or not allowed to talk to them - the agent will sort this out according to him/her. The Agents does not listen to the client's complaint or problem - we were told twice they will put protection on the line so that we could have access until the issue has been resolved... No access as it is already day 19.

Nobody are even coming back to us or calling to tell us the status- They have call centers all over the country you will hardly speak to the same agent again and you will be holding onto the line a long time before anyone answers.

They can keep the damn money that TELKOM owes us and cancel the service. Well you can't complain about the service because there is no service from this greedy *********** company!