*********** Telkom service with ICASA

Just to share on 25/03/2018 i called the call center at telkom to complain about data loaded which their page sent to another number. Pathetic service twice with the call center, I then went to a telekom brand and asked the consultant for a manager, this was refused, i was told to use the icas complaint system which i then did my 3rd attempt by then following their own processes which i can vouch DONT work, Calls were logged without a reference initially even when requesting, then called again i got a reference was told 72 hours this person i discovered after visiting a branch had closed the call logged without comments and my complaint was unresolved. Two and a half months later i get not ZERO response after my initial complaint email to ICASA on 30,42,018 which said 7 days. Data i bought and loaded was sent to another number something the call center said they aware of an error on their website. So be aware 2,5 months later and i still after numerous emails get NO reply for ICASA not telkom, be aware their service even on answering the calls in the call centre is pathetic and ***********.