*********** Telkom Service
I have been up and down with Telkom since last year after canceling my data contract . The device and SIM card were all returned . To my horror I get debited as and when they feel like it, whilst this contract no longer exists. I have been to their Clearwater mall branch more times than I can count. I have 5 reference numbers , and now I am being harassed by lawyers that I have been handed over ...hand over for what when I have no vibrant with you. It's been a taxing more than six months up and down to the branch and reversing their debit orders . Petrol time and inconvenience because of someone who failed to do their job in get back end. Frustrated and angry. And the lawyer has the nerve to ask me if I have had any communication from the institute and not just me telling him their system shows that. Thank God for systems and sums trail that I have the reference numbers
Hi nomalanga-sitole,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Garreth
Telkom Social Media Team
Hi nomalanga-sitole,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Garreth
Telkom Social Media Team
