*********** Telkom service

On the 28 Nov 2015 I went in to Telkom Greenstone and submitted a form to cancel my landline. I was given proof that the email had been sent. On the 02 Dec 2015 I phoned Telkom to find out if the form had been received. No, this had not been received. I resubmitted the form and received a reply from Telkom acknowledging the cancellation of the service. On the 31 Dec 2015, the line was switched off. On the 5th Jan 2016, whilst in Northgate, I went into Telkom to find out how I get my deposit back only to be told by the lady at the desk that the service has not been cancelled, but is pending. Whatever this means!!!<br> To date, on the 12th of every month I receive a new Telkom account of which R842.85 is now owing.<br> I find the service absolutely shocking and a disgrace.