BM
Batandwa M

1 reviews | Active since Mar 2016

02 Mar 2016, 11:28

*********** telkom mobile technician

I took a contract in January and asked that they use my existing Telkom mobile number which was on prepaid. That did not happen. I have been back and forth trying to get this resolved until the 29th Feb 2016, they incorrectly attended to the request, but only to cancel my prepaid number and now it has been allocated to someone else.<br> <br> This number is linked to my business, banks and now all the admin I have to do with the new number I was not ready to do. I am so frustrated by the incompetence of this technician that was working with my case. I have had this number for years and I was not willing to loose it at all.

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Replies (1)
Telkom
Telkom's reply02 Mar 2016, 13:56
Official
Hello bmdyesha,

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.