*********** Telkom Mobile staff

My contract with telkom Mobile came to an end after 24 months. I then took up a new contract via my work with Cell C in July 2017 and ported my number. I was then on a month to month contract with Telkom (which I didn't know about until after the first debit order went off) and was allocated a number of which I have no sim card for. I was charged R99 after the first month and when I called to query this payment, I was told that I was automatically put on a month to month contract and that I will have to send through a cancellation form in order to cancel it. I filled out and sent the form through in August 2017. Since then, I have been repeatedly charged R99 every month for a number and contract that I do not have and do not use. I have sent Telkom numerous emails and have tried getting a hold of someone who can help me but with no luck. I resent my cancellation document through twice and still no reply. I then put a stop order on my banking account which didn't help as Telkom then changed their reference when trying to charge me (I guess they know all the tricks of the trade) and alas.. I was debited again and again. I've had to call my banker every month to reverse these payments and will now have a bad credit record due to this. Please help me. This is my last straw and hope!