*********** !!! Telkom debited me on the 7 February 2018 and I TO DATE (22 FEB 2018) still have NOT received the order DO NOT USE TELKOM!!!

I app**** for a Telkom mobile contract online on the 30 January 2018. A call center agent contacted me and requests all information AGAIN that I filled out online. on On the 5 February 2018 I received a text message stating that I will be debited within 3 working days. On the 6 February I received a text message stating that the contract was pre-approved. On the 7 February 2018 my bank account was DEBITED. WHICH I WAS TOLD WAS A TEST DEBIT. I received a tracking number from courierit which I tracked on the 15 Feb 2018 ,as by this date I still had NOT received my order ,only to be informed that there is an address problem. I was ALSO informed that the order was delivered to the incorrect address. How does telkom staff fill in THE INCORRECT ADDRESS on waybills is beyond me. TELKOM AND THEIR STAFF ARE ***********. I have made numerous callS to telkom call center (10213) and each time the call center agents GAVE ME A DIFFERENT EXCUSE. first it was an address problem then courier it supposedly could not deliver the phone because I was unable to provide a proof of address (HOW this is possible is again beyond me when they supposedly had an address problem. Today's (22 February 2018) EXCUSE was that they were out of stock and they have just received stock and the order is with courier it. I phoned courierit and requested a tracking with the tracking number provided and courier it informed me that there is no record of it and that they (courierit) probably did not receive the parcel as yet. How ever the telkom call centre agent (Zambeka Molefi) promised me that the order will be delivered to me today or tomorrow. SO WHAT PHONE DID THEY SUPPOSEDLY "DELIVER" INITIALLY TO THE INCORRECT ADDRESS IF THERE WAS NO STOCK. IF I DON'T RECEIVED THAT PHONE BY THE CLOSE OF BUSINESS TODAY I WILL CANCEL THAT CONTRACT AND GO SOMEWHERE ELSE I SUGGEST OTHERS DO THIS TOO because instead of LYING telkom could just say that there is no stock and you will have to wait a month or maybe more to receive the order.

STAY FAR AWAY FROM TELKOM !!! THEY ARE A USELESS BUNCH OF ***** AND THE WORST SERVICE PROVIDER EVER!!!!!!!!!!!!!!!!! RATHER GO TO SOME OTHER SERVICE PROVIDER.