SH
Sylvia H

1 reviews | Active since Aug 2016

24 Aug 2016, 08:21

*********** Telkom cause us to suffer

<p>Telkom did not email us our invoices as we requested telephonically. We do not receive the posted invoices as we also have an *********** Post Office.</p> <p>Telkom then cut our ADSL line so that they can cripple our business, strangely enough they did not cut the phone lines, so they can obviously still make money from it while we suffer from no internet connection.</p> <p>48 hours later, even though we have done an EFT for a fictitious amount, as we still do not have invoices, we are still down. </p> <p>Now we get told to pay a second time via credit card - REALLY!!!!</p> <p>What really irks me is that we had to borrow a data sim card to be able to connect to the planet, the only one we could get was a Telkom one, they are now ripping us off with the high data charges, so are making more money from their incompetence.</p> <p>I cannot wait for Telkom to get competition so that we can move all our business away from them!</p>

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Replies (1)
SH
Sylvia H's update24 Aug 2016, 11:11
Reviewer Update

I expected more than another REFERENCE NUMBER!!!!!

Whoop whoop - your *********** billing team are now supposed to assist????????????