*********** Telkom at it again

<p>Reported a fault to Telkom on the 14th of October. The problem came back as a bulk fault on a main cable. The following days there were 8+ cars and technicians that could be seen on site. On the 19th October, a message was sent out stating the problem had been fixed, but if you still have problems you should reply no to the message that was sent out which I did immediately. No communication or new reference number after this. Passing the site where the fault was located there is only 1 car and technician on site. Friday 21 October, I phone the call centre to find out about the status of my fault. Once again it gets blamed on the bulk fault, to which I inform them a message was sent out plus I can refer them to at least 3 people I know in the same area who was affected by the same fault but their service has been restored since the 20th October. Get given another reference number and my contact details confirmed for a technician to contact me on 21st October. It is now 28th October with no contact and still no solution to my reported fault. With my last fault in April, which lasted 3 weeks, they were very quick to suggest a refund to which I supp**** all my details and I am still waiting for this to happen too. I have come to a point where I will work out a pro rata amount and pay only that and if they dare cut my line I will report them to the relevant authorities. </p>