*********** Telkom

So in December 2021 fibre was installed in our area, a consultant was sitting at Silverton Silver Mall waiting to sign up individuals who were brave enough to endure the LONG waiting period (which you are unaware of at first).

The consultant Abi checked the status via his tablet and said our area is up and running, fill out the forms and the team will assist asap. Take note, this was about the 1st or 2nd week of December when we had app****.

Starting of January 2022 we had hoped for some form of response from anybody, call centre, technical support, basically anybody from Telkom.

Eventually towards the end of January we were able to get a technician to come to the house but no wait, only to be told there is no infrastructure to work with (missing gum pole with cables and what all not) so Markus or Marcus says he will take it up with his person he responds to so a pole can be planted as that is another divisions responsibility.

Few days later a team arrives to plant this pole 18 Feb 2022, but ONLY a pole, nothing more than that.

Yesterday, 17/02/2022 technician arrives again only to tell us but hey the installation still cannot take place as there is no cable or box attached to the pole for the brains of the system. So my questions are, when will this finally be resolved? How many more individuals get to be sent to my house only to tell me something else is missing from the pole? Or failing infrastructure which wasn't supposed to have been advertised if a service CANNOT be provided.

It is absurd and ridiculous that people can be so ***********!!!!!