*********** Telkom

After having fully paid my debt to Telkom's collections agency (Nudebt) months ago I am now being harassed by the same company saying I've been handed over once again. This has all been as a result of Telkom's incompetency not adhering to my request to cancel my mobile (sim/data) contract after numerous attempts. I was advised I would receive a call from Telkom's billing department after emailing them my proof of payment to escalate the issue but I find myself being put on hold for over 15 minutes then muted in my attempt to contact them instead. Telkom has since cancelled my contract because of supposed non-payment. Instead of having contacted me first via email, as I'd done away with my previous number and to confirm the status of my account, Telkom chose to just hand me over.