1 reviews | Active since Feb 2013
*********** Telkom
<p>Telkom and their pathetic service which we as the consumer pay for but yet dont receive due to the lazy *********** people at Telkom.</p> <p>The 1st issue has been going on since the beginning of June when i upraded my wifes phone and processed a upgrade for myself. The upgrade phone lasted 1 day and it was returned and replaced but to our surprise the second phone lasted a few days. The phone was returned and contract was to be cancelled according to Telkom. It is nearly the middle of July with still no joy but yet at the end of each month they are taking money from my account for something i dont have ( upgraded phone).</p> <p>My upgrade was processed at the same time and i was to collect month end due to the mass amount of minutes that accumulated over time. When i arrived i was told that its deleted for some reason but they had no idea what. I returned the Monday and was told its been reloaded but when i checked the data on the new phone it was different to what was processed originally, 1gig plus 1gig Telkom free.</p> <p>The manager doesnt even have the decency to return my calls and i have wasted enough time going to the store.</p>
Hello Philip-John
We sorry for the inconvenience caused.
Your query has been sent to our fulfillment team for assistance.
Your reference number : AI***
Regards
Noleen
Telkom Social Media Team.
Best regards,
Hello Philip-John
We sorry for the inconvenience caused.
Your query has been sent to our fulfillment team for assistance.
Your reference number : AI***
Regards
Noleen
Telkom Social Media Team.
Best regards,
Hi Noleen
As per your reply to my initial 'hellopeter' complaint received on the 14th July, I am STILL AWAITING feedback from Telkom and your fulfillment team with regards to my issue, and its a week later.
All we ever hear is "sorry". The incompetence is absolutely unacceptable!!!!
I am extremely unsatisfied.
Telkom is not fulfilling their side of the agreement. Tired of paying for an item that I do not have.
I now want answers.
Regards,
Mr Wait
Hi Noleen
As per your reply to my initial 'hellopeter' complaint received on the 14th July, I am STILL AWAITING feedback from Telkom and your fulfillment team with regards to my issue, and its a week later.
All we ever hear is "sorry". The incompetence is absolutely unacceptable!!!!
I am extremely unsatisfied.
Telkom is not fulfilling their side of the agreement. Tired of paying for an item that I do not have.
I now want answers.
Regards,
Mr Wait
