*********** Telkom

I ordered a 20 megabytes fibre line with infrastructure by Vumatel and I chose Telkom as my service provider a month and half ago already.

Installation was done and Telkom delivered the router, however they did not activate my services on their end. I called in and I was promised it would be fixed within 48hours. Its only been1200 hours ( 50 days), I have been calling on a daily basis, with promises made that it will be fixed and nothing has been done.

My last grievance call was with a Manager with the surname Seria, she promised she would call me back within another 3 days or so. Like always, Telkom promises carry no truth. I had to make a follow up call where I spoke to a Mr. Motien who assured he would contact the manager, and I would get a call within a a few hours, he failed, then another follow up call where I spoke to a Miss Pillay, same outcome.

I cant even get another service provider because the account needs to be cancelled so Vumatel can get me another ISP.

Telkom has become a burden that is heavy to carry. I am tired of the ******* and false promises.