*********** Telkom

I've had endless problems with my adsl line since December 2017 my line hasn't stayed connected for longer than a week at a time.

I've been told multiple times by the techs that come out that I'm the only one in my road that has adsl and that it is a underground cable fault and for telkom it is not feasable for telkom to dig up and replace the faulty cable if it is just myself that is being affected, but yet they have no problem taking my money every month for a service I haven't received for almost a year now.

I have a 10MB line which on a good day I might get 6MB that's if it doesn't drop every few minutes. The repairs division of Openserve have been to my house probably 10 times in the last few months and I'm tired of constantly complaining and nothing ever gets done about it. I wish I could cancel my line but I don't have any other option for internet besides adsl.

Can someone please help because I'm so tired of fighting.