*********** Telkom!!!!

I cancelled my ADSL Line on the 28 February 2017 with Telkom. Telkom is still billing me for an ASDL line to date. I have contacted almost every call centre agent( Email address ********** and ********** billing dept ( still waiting for the Telkom Manager to call, (Menzi Magubane) after getting no joy from the billing agent. When I called again I asked the agent to put me through a manager. I spoke to the manager by the name of David Stellenberg who asked me to email my complaint to him but my account has still not been resolved. I went to Telkom branch in Northgate, my ADSL line apparently is still active after receiving emails that my cancellation was sent. The young man assist me and told me that Escalation Dept will contact me. I received an sms confirming that I am in credit and the account has been backed dated by a ********** but the account is still not resolved and no ASDL has been cancelled because I am still being billed. I received a case no.on the 29 May 2018, ********** 3 via sms and another sms on the 31 May 2018 to say that me case has been resolved. But I still receive Telkom accounts including the ASDL Line and arrears for the account not being paid. Is there anyone competent in Telkom that can cancel my Telkom account and credit my invoices and bring my bill up to date.