*********** Telkom

I have recently purchased one of the Telkom specials for March which was the 10gb/day and 10gb Night Surfer data. I am having endless issues trying to get competent feedback from Telkom. I honestly think the technical team at Telkom is not competent to resolve simple issues.

I cant access my night surfer data since inception of my contract. I have provided them with print screens of the usage which shows 0 since inception up until now. They keep telling me that it has been utilized. I want to know how? I have asked for proof of usage but they just keep s****ping my query and starting from the beginning. I want to cancel the contract now as I am a very disgruntled customer and feel Im being ****** by Telkom in the sense that I must now pay for data I do not receive. Also they show me screens of 512MB used instead of 10GB. I don't understand' its like Im dealing with a novice company.

Im actually considering cancelling the debit order. Maybe that will get a reaction out of them.

********** 920