MS
Marius S
1 reviews | Active since Sept 2015
14 Sept 2015, 16:33
*********** Telkom
I have an open ticket with Telkom since the 27th of August because my line keeps on dropping and not connecting even close to the speed they are going to charge me for. I have taken 2 days leave because I have been told a technician will be here to sort out the issue, and nobody arrived. It is now more than 2 weeks of me calling every day and being messed around. I escalated the issue but that seems to be pure cosmetic.<br> <br> The call center always has the same story : \A technician has been assigned and will contact me". Well either their mails doesn't work or they have the most *********** technical staff in the world. I have had some bad service in my life"
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Replies (1)Telkom's replyOfficial
14 Sept 2015, 18:37Hello Swemmer098,
We sincerely apologise for your experience.
We will escalate your query for further investigations with our technical team, and revert back with feedback.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
We sincerely apologise for your experience.
We will escalate your query for further investigations with our technical team, and revert back with feedback.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
Best regards,
Telkom's reply14 Sept 2015, 18:37
Official
Hello Swemmer098,
We sincerely apologise for your experience.
We will escalate your query for further investigations with our technical team, and revert back with feedback.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
We sincerely apologise for your experience.
We will escalate your query for further investigations with our technical team, and revert back with feedback.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
Best regards,
