*********** Telkom

Dear telkom I would like to know as to why you have handed me over to debt collectors for a debt that was fully paid for and properly cancelled and paid till the last month.

I dont know if there is any competent staff in their billing/cancellation department as it is clear that someone is not doing what they are appointed to do.

I had a wifi service with telkom that was ****ty from the start as what you pay for is not what you get, until lockdown happened and I was done with paying for a ****ty service. Which then telkom begged that I wait for a technician to come over and see if they cant assist me, which they also failed dismally. Therefore i submitted my cancellation April 2020 and my last payment was June 2020 to settle my account.

I hear that I am handed over to the debt collector and I have not paid for a service from June 2020 till now. I mean what am I even paying for to make matters worse I dont even live at the property anymore yet you billing me for what?????????????????????????