*********** technician

The technicians Telkom use are in the business of job creation - they create additional work by ensuring the jobs assigned to them are not done properly so they are able to be assigned to them again. What a brilliant concept...NOT!!!! I experienced scratching noise on my phone line and intermittent internet connections just over a month ago. I reported the matter and after eventually complaining Telkom sent a technician - 3 weeks later. He was here about half an hour fiddling around at the pole in my yard and then returned claiming the problem had been resolved. It was, for about 2 weeks. Now I'm sitting with the exact same problem. Noisy phone and intermittent internet connections. Why does Telkom employ *********** technicians??? There are thousands of people out there searching for jobs - why can you not employ someone competent enough to complete an assigned job once and do it right the first time. I operate business operations from home and every day I'm unable to connect to the internet is a direct loss in my business. Am I going to have to wait another 3 weeks for a competent technician, or can we expect him to fix his mess tomorrow???