1 reviews | Active since Feb 2017
*********** Technical Support
<p>Our business has been without an internet connection for 6 days now, that after we logged our first complaint 18 days ago. There is absolutely no progress being made on the fault and agents and supervisors' statements regarding the progress on our case are inconsistant. Since day one with Telkom, everything has been a distaster. </p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Hi
I have sent you an email *** asking for the affected phone number but there is no response yet.
Please inbox and make sure you select "post a private reply" so that we can be able to see the actual phone number.
Kind Regards
Tumelo
Best regards,
Hi
I have sent you an email *** asking for the affected phone number but there is no response yet.
Please inbox and make sure you select "post a private reply" so that we can be able to see the actual phone number.
Kind Regards
Tumelo
Best regards,
still no response, we are now closing this ref.
Best regards,
still no response, we are now closing this ref.
Best regards,
Dear Telkom, I have been without internet for 14 days. Therefore I was unable to comment online as I couldn't get online.... The diconnectivity problems are not Telkom's fault, I know that. We are up and running again. The problem with Telkom is that so far this month, we have logged 11 port-errors while only having connectivity for 4 days!
Dear Telkom, I have been without internet for 14 days. Therefore I was unable to comment online as I couldn't get online.... The diconnectivity problems are not Telkom's fault, I know that. We are up and running again. The problem with Telkom is that so far this month, we have logged 11 port-errors while only having connectivity for 4 days!