*********** staff, no service for the past 2 weeks

<p>09/08/2016 - My uncapped internet stopped working. My hauwei modem showed only the power and wifi light.</p> <p> </p> <p>11/08/2016 - I called that morning and i was told to reset my modem and try again. Later that evening, i called telkom again as the reset didnt make a difference and i got a message saying insert a sim card but my modem already had a sim card. I was told to do a sim swap, which i did and now even my wifi light on the modem disappeard. I told them to log a fault (Ref : ********** 3) and i was told a technician will come out in the next 72 hours to see what the issue is.</p> <p> </p> <p>16/08/2016 - Despite waiting 72 hours period patiently, i received no called and no technician pitched up. I called again and i was told that a technician will be there before the end of the day and i made arrangement for someone to be at home when the technician comes through BUT NO ONE DID.</p> <p> </p> <p>Since the 16th - i have been calling them on a daily basis begging, threatening, requesting for a technician to come out and have a look.</p> <p> </p> <p>I am sick and tired of their bull**** stories. There is no sense of professionalism and the urgency of the matter whatsoever.</p> <p> </p> <p>I have decided to take legal action now due to non delivery of services I pay for in advance and the time i have wasted communicating with *****s so far.</p> <p> </p>