*********** staff had my account suspended

I'm disgusted with Telkom. I will not be renewing any of the 3 contracts I have with Telkom and am lodging a complaint with Consumer Commission. In Dec 2015 Telkom incorrectly billed my account, because a contract that should've been cancelled in Oct was not cancelled. After struggling to speak to someone for almost two weeks, I spoke to someone (I think it was Mildred as Thobeka to whom I spoke yesterday said that Mildred was the one handling my case). The lady promised to take of the erroneous amounts from my account and that the contract would be cancelled by 31/1/2016. Maxine also sent me and email on 30/12/2015 asking for a contact number discuss the cancellation. No phone call from her to this day. I paid the amount given to me over the phone on 2/1/2016. On 19/1/2016 all my phone lines were suspended without anyone contacting me to warn me first. I spoke to 4 people on on the 19th including Ulwethu and Mokwuanda, all these people just put me on hold and the I was cut-off after 55 minutes of holding with no help from them. Yesterday Thobeka promised that all lines would be working within 24 hours (I spoke to her at 10:20 am) which has now about run out. Youve lost a customer.