*********** staff, contract activated without consulting client,still no working sim

5 times we have been to the Canal Walk Telkom direct store to have a problem on a contract sorted out. The contract has been activated without a signature with the sim laying at the branch. When we got there Friday,a simple swop was done and after confirming 3 times whether everything was now correct....the consultant Shafek Khan f#cked up again. No help trying to call the customer service line and no way to call the branch.