NS
Nimal S
1 reviews | Active since Jun 2012
11 Aug 2015, 12:44
*********** Staff - Causes business standstill
We app**** for the 50GB LTE deal and we sent in confirmation to cancel the ADSL only and RETAIN THE EMAILS (which we were aware will be at a cost)<br> <br> Your staff have cancelled everything and now our business is at a standstill.<br> We called in on Friday afternoon and the person that took the call created new emails but took it down incorrectly.<br> <br> Since Friday we have had no email services.<br> <br> We need this sorted out ASAP<br> <br> <br> <br> Please get back to me urgently as this is a business which relies on email.<br> <br> Regards<br>
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Replies (1)Telkom's replyOfficial
11 Aug 2015, 15:01Hello NimZ69,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM133408
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM133408
Regards
Luleka
Telkom Social Media Team
Telkom's reply11 Aug 2015, 15:01
Official
Hello NimZ69,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM133408
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM133408
Regards
Luleka
Telkom Social Media Team
