*********** Staff at telkom stores

I took out a contract two weeks ago and requested the store to do a port as i want to keep my existing number, they claim it will take 3 working days. I waited a week i go to the store in canal walk the guy tell me it will be done the next day day, a week later i go back to the tygervalley store where i bought the phone they tell me it will be done today. The guy tell me it's not their fault it's Vodacom that don't want to release the number for the port to be completed. Both times i got a sms from Vodacom informing me that i requested a port to be done. This is really pathetic service from the in store consultants i don't think they know what they doing. It's funny how quick things can be done when you take out a new contract but when a customer needs something done it's always a whole lot of problems. Telkom please send your staff for proper training because they are of no use to me when i have a problem.