*********** Staff at Telkom Call Centre

I had changed jobs and hence call the Telkom Call centre to advise them to please change my debit dates to the 1st of each month.

With my success this was not done, today i have received a bill for R810, an amount that was not communicated to me when i had last called the call centre.

If the Agents, Kwanele and Andiswa had done their jobs in the first instance this would have not been an issue.

I called the last time and spoke to Ntombi who had logged a dispute(which i got no feedback).

I understand you guys are bored in the call centre, but although this is the case, can you please ensure that you fulfill your clients requests.

Telkom pick up your game, if you cannot atleast allow another network provider to manage our lines.